Terms & Conditions

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Please read the day to day itinerary carefully. Every care has been taken to ensure information contained in the itinerary is accurate. Change can occur due to unavoidable circumstances during the tour, which are beyond our control. Aviana Travels cannot accept responsibility for any such changes which are beyond our control.

All travellers require a valid passport and which should valid for six (6) months from the departure date (in some countries it is for nine months). The traveller is responsible for all documentation, entry and exit requirements of the countries visited. Aviana Travels accepts no responsibility if you do not have the correct documentation or for any visa refusal.

If you have any special requirements, kindly notify us in writing at the time of booking and we will try to meet your special requirements but Aviana Travels cannot guarantee those special requirements will be met by the supplier and we accept no responsibility for special requirement, not being met.

Every tour requires a minimum number of passengers to operate. If minimum numbers are not achieved tour may be cancelled on short notice. Some suppliers reserve the right to cancel departures for other reasons like weather conditions, civil disturbance, fire, floods, Acts of Government, accident or failure of machinery or equipment or any sort of natural calamity.

Aviana Travels will be exempted from liability for any direct, indirect, or consequential loss, liability, claim, cost, expense, proceeding, demand, penalty, disappointment, death, injury, illness, shock, inconvenience or delay caused by situations beyond control.

All package prices are based on rates (foreign Exchange) known at the time of publication and expected to be in effect at the time of final payment. Package cost is per person, based on double occupancy. Single room supplement can be provided with an extra cost, if require. Tour price are subject to change if airfare and exchange rate alter or due to increase or introduction of any tax surcharge levied by the supplier/ airlines.

As you are traveling with a group of other travellers on vacations, you are expected to conduct yourself in a manner that is not offensive to others or disruptive to the group. For the benefit of everyone on your vacation, Aviana Travels reserves the right to accept or reject any vacation participant and to remove any participant whose conduct is deemed incompatible with the interest of the other participants. In those cases, we will neither refund nor cover any cost or expenses you incur if we have to terminate your vacation arrangements due to your unacceptable behaviour.

AMENDMENTS: A transfer from one tour to another will be treated as cancellation from one tour and a fresh booking on another. Therefore cancellation charges will apply.

Passengers will have to strictly follow the tour itinerary as per the brochure or as per the amendments made by the tour manager or local representatives/guide. There will be no refund for any unutilized services by passenger on his own.

It is mandatory that a passenger must read and understand the itinerary, cost implication, payment schedule and terms & conditions of Aviana Travels Pvt. Ltd. before signing the Guest Registration Form or making payments.

Meals are pre booked and pre-set, The type of meals are clearly indicated in the Registration form and would not be possible to provide a special meal or a special diet other than what is mentioned in the Registration. There would be no refund if the passenger chooses not to take any meal.

Most of the hotels have safe deposit lockers. You are advised to keep your valuables in the safe deposit lockers. Also it is advised to keep the Passport, tickets, foreign Exchange and baggage safely. In the case of loss the consequential problems and cost will have to be borne by the passenger. Under no circumstances can Aviana Travels be held responsible for any such losses whenever & however it may occur.

All claims, disputes of whatsoever nature relating to the tours of Aviana Travels Pvt. Ltd. are subject Indian Law and Subject to the jurisdiction of Kolkata Courts only.

Aviana Travels reserves the right to cancel any tour prior to the departure, without assigning any reason. In such situation we will book the passenger on a different tour date. In case if the alternate tour date is not acceptable, we shall refund all money paid by you after deducting the visa cost incurred by Aviana Travels, but no compensation is payable.


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